Does a verified redemption third frame improve reward understanding without creating payout expectations?
- Audience
- Eligible US English iPhone visitors; recruit current rewards users and wishlist-focused users separately for comprehension work.
- Control
- The captured first-three-frame sequence after checking every depicted offer and reward claim.
- Treatment
- Replace only frame three with the actual redemption step and necessary conditions. Keep the opening, offer example, metadata and reward terms identical.
- Method
- First complete an eligible test reward flow and confirm its status and fulfilment behaviour. If evidence is unavailable, keep this as a research proposal. Then run randomized comprehension research and eligible product page optimization.
- Primary measure
- Correct explanation of eligibility, reward units and redemption in research; platform-reported download conversion is a separate acquisition measure.
- Guardrails
- No assumed dollar-per-coin rate, guaranteed earnings, instant fulfilment or universal offer access. Do not use downloads as evidence that rewards were delivered.
- Decision rule
- Predefine a meaningful comprehension change, sample requirement and acceptable acquisition tradeoff. Reject a variant that improves installs while increasing mistaken payout expectations.
- What could muddy the result
- Offer inventory, geography, reward terms, seasonal shopping and the mix of legacy and new users can change outcomes.