ASO agency review · September 2026

PreApps review: ‘#1 app marketing agency’. Avoid buying the superlative.

PreApps, founded in Boston in 2012 by Sean Casto, describes itself as the #1 rated app marketing agency and claims a hand in thousands of launches. It is a small team, which is not a criticism, but it is a fact that sits oddly beside the size of the claims. Here is how to read the pitch, and what you would actually be buying.

Thinking about hiring PreApps? Avoid. Let me explain the gap between the claim and the team.

Gabriel Machuret · September 2026

PreApps has a confident website. Number-one app marketing agency, thousands of apps helped, fifteen years of experience, startups to billion-dollar companies. I have no reason to doubt that the founder has been in the industry a long time. What I want you to notice is the distance between the size of those claims and the size of the company making them, because that gap tells you what you are actually buying.

By public reporting, PreApps is a small team, single digits at last count, run from Boston. That is not a flaw. Some of the best ASO work in the world comes from small teams. But a small team marketing itself as a number-one agency is doing something specific: it is using agency language, agency pricing and agency packaging to sell what is, in practice, a consultancy. You get a proposal with tiers, a monthly retainer, a bundle of ASO plus PR plus video plus paid. Underneath it, a handful of people.

Here is why that matters. A genuine agency spreads a client across specialists: a strategist, a designer, a copywriter, a media buyer. A small team offering all of those services cannot. The same two or three people do everything, or the work is subcontracted, or it is templated. Templated ASO is the industry’s dirty secret: a keyword list from a tool, a description rewritten to formula, screenshots with the same layout as the last twenty clients. It ships fast, it looks like work, and it rarely moves installs, because your category is not the last client’s category.

The bundle makes it harder to see. When a proposal includes ASO, press outreach, a viral video and a paid campaign for one monthly fee, none of the lines has to stand on its own. The PR gets a mention somewhere, the video gets made, the ads spend some budget, and the ASO becomes one more line in a report that always has something to show. Ask which change shipped to the listing last month and what it did to search installs. That question cuts through any bundle.

Compare that with hiring one consultant openly, at a consultant’s price, with a consultant’s scope. I do not call myself an agency because I am not one, and I do not sell PR or video because I do not do them. What I do is the listing: the teardown, the rewrite, the creative test, the handover, with dates. You talk to me directly, which is also what you would get at PreApps, but without the agency wrapper and the retainer that goes with it. When it ends, your team owns the system.

To be fair: a small, long-established shop with a founder who knows the stores can be a perfectly good choice for a startup that wants one friendly point of contact across several marketing tasks and does not have the budget for a large agency. Just price it as what it is. Send me their proposal and I will show you what the ASO line costs on its own, and whether the rest of the bundle is worth anything to you.

02What the superlatives say vs what a small team delivers

Three things to translate before you sign
01

#1 rated agency

Rated by whom, on which platform, against which field? Review-site rankings are earned by collecting reviews, not by moving installs. Ask for three clients your size and their search-install curve.

Ratings are collected
02

Thousands of apps

Over fifteen years, a small team can only have worked deeply with a fraction of that. The rest were audits, launches and templated packages. Depth is what you need; volume is what is advertised.

Volume implies template
03

Full-service bundle

ASO, PR, video and paid from a handful of people means the same hands do everything, or subcontract it. Each service is thinner than a specialist’s, and the bundle hides which one is thin.

Bundles hide the weak line

03Where a small-agency retainer actually goes

Typical agency economics · illustrative, not their books
$42,000a year at a typical $3,500/month retainer$28,560of it never touches your app store listing
18%

Marketing the ‘#1’ claim

Directory listings, review sites, content and ads that keep the superlative in front of prospects.

16%

Bundle overhead

PR, video and paid capability that has to exist to be sold, whether or not your app needs it.

14%

Templates & tooling

The keyword tools and reusable frameworks that let a small team look like a large one.

20%

Owner margin

A small shop’s founder is its sales team, account manager and margin.

32%

Hands on your listing

The actual ASO work. Nearly a third, which is better than most agencies, because there are fewer layers.

04Red flags in a small-agency bundle

If you see three, send it to me
01

Superlatives (‘#1’, ‘best rated’) without a named source you can check

02

One monthly fee covering ASO, PR, video and paid

03

Screenshots in the portfolio that share a layout across unrelated categories

04

Client counts in the thousands from a team in the single digits

05

‘Viral’ anything in a proposal

06

No dated deliverables, only a service list

05PreApps vs one consultant

Same goal: more installs from search

Option A — PreApps

What they are

A small Boston shop packaged as an agency

Who does the work

The founder and a small team, across every service

Contract

Monthly retainer, bundled

12-month cost

≈ $42,000 at a typical $3.5k/mo

Also in the bundle

PR, viral video, paid ads

Reporting

Monthly summary across the bundle

When it ends

Cancel the subscription

Option B — Gabriel, direct Live

What they are

One consultant, packaged as one consultant

Who does the work

Gabriel, on the listing only

Contract

Fixed scope, fixed fee

12-month cost

$9,500, one engagement

Also in the bundle

Nothing. One category, one strategy.

Reporting

A changelog: what shipped, what it did

When it ends

Your team runs ASO without me

06Fair play — what PreApps genuinely does well

Credit where it is due

07Should you avoid PreApps?

Honest answer: depends who you are

Avoid if

You chose them because of the ‘#1’ claimYou need deep category work on the listing, not a templated packageYou would rather pay a consultant’s price for a consultant’s scopeAny part of the bundle is something you would not buy on its own

Hire them if

You are an early-stage startup wanting one friendly contact for several marketing tasksYour budget is small and you accept a lighter touch across more servicesYou value having the founder on the call over specialist depth

07 — Before you sign

Send me
PreApps’
proposal.

I will price the ASO line on its own, tell you whether the rest of the bundle is worth anything for your app, and quote the listing work as a fixed fee. If a small bundle suits you, I will say so.

One reply from Gabriel. Same scope, fixed fee, or an honest ‘sign with them’.

08 — Objections

They have great reviews online.+

Review platforms reward agencies that ask for reviews. Ask instead for three clients in your category and what happened to their search installs after the work.

Isn’t a small shop basically the same as hiring you?+

Closer than a big agency, yes. The difference is the wrapper: bundled services, a retainer, and agency-style marketing. I sell one thing at a fixed fee and tell you what I do not do.

Could we use their PR and video?+

Maybe, if you would buy them on their own from a specialist. If you would not, do not buy them inside a bundle.

Is this review biased?+

Yes. I compete for ASO work. That is why the criticism is about packaging and claims, not competence, and why I have said who a small bundle genuinely suits.

PreApps quoted you? A consultant, priced as one.Send their proposal